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Terms and Conditions of Sale

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These terms and conditions of sale (the “Sale Terms”) are between you and, a California limited liability company (“Evamma Retail Store”) and effective as of the date of your purchase transaction (the “Purchase”). 

It is your obligation to review these Sale Terms before completing your Purchase. If you do not understand or have questions about the Sale Terms, please stop your Purchase and contact us at Evamma@evammaretailstore.net.

  1. Sale. By completing your Purchase, you purchase from Evamma Retail Store, and Evamma Retail Store sells to you, the Products, subject to these Sale Terms.

Cancellations. Your ability to cancel the Purchase depends on the specific details of your Purchase. Some Purchases may not be able to be canceled. To cancel, please cancel by signing into your account or contacting us at Evamma@evammaretailstore.net. 

  1. Definitions

    1. “Website” means the Evamma Retail Store website located at https://evammaretailstore.net/.

    2. “Products” means the products that are the subject of the Purchase.

  1. Payments

You shall pay the purchase price for the Products, plus all applicable sales taxes, shipping and handling fees, and other applicable fees or charges that have been disclosed to you in connection with the Purchase during the checkout process.

If you are exempt from sales taxes, or the Purchase is otherwise exempt from sales taxes, you must provide Evamma Retail Store with appropriate documentation, and Evamma Retail Store shall use reasonable efforts to avoid collecting sales taxes from you.

Shipping fees. Your Purchase is subject to the shipping fees set forth in your order during the checkout process. Additional shipping fees may apply if you are unable to accept delivery or refuse delivery, or if the shipping address is incorrect. Evamma Retail Store cannot calculate such potential additional fees in advance for every situation.

We will charge your method of payment as disclosed to you and agreed to by you during the Checkout Process. 

  1. Warranties

    1. Warranty.

The Products have a 14 warranty for defects in materials or workmanship.

  1. If you have a warranty claim or you are otherwise dissatisfied with the Products for something not covered by the warranty, please contact us at Evamma@evammaretailstore.net, and we’ll see what we can do to help you.

  2. Disclaimers

THE PRODUCTS ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTY EXCEPT AS EXPRESSLY PROVIDED IN THESE SALE TERMS. EVAMMA RETAIL STORE DISCLAIMS ANY OTHER EXPRESS AND ALL IMPLIED WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE.

EVAMMA RETAIL STORE DISCLAIMS ANY LIABILITY ARISING OUT OF OR RELATED TO YOUR PURCHASE OR USE OF THE PRODUCTS IF THE OFFER OR SALE OF THE PRODUCTS IS ILLEGAL IN YOUR JURISDICTION. 

  1. Returns/exchanges

    1. Damaged

If your Products are damaged at the time of delivery, we will repair or replace them free of additional charge.

  1. Please contact us at Evamma@evammaretailstore.net, and we will coordinate the return and repair/replacement process with you.

If, however, risk of loss transferred to you before shipping, then you will be responsible for arranging compensation for damages with the shipping company. Evamma Retail Store shall use reasonable efforts to assist you in proving that the Products were not damaged when transferred to the shipping company.

  1. Defective

If the Products are defective and still within the warranty period, we will repair or replace them free of charge.

The Company will pay shipping to return a defective product. Please contact us at Evamma@evammaretailstore.net, and we will coordinate the return and repair/replacement process with you.

  1. Wrong item

If you received one or more incorrect items instead of the Products, we will replace them free of additional charge.

  1. Please contact us at Evamma@evammaretailstore.net, and we will coordinate the return and replacement process with you.

  2. Exchanges and Returns. In some cases, you may be able to exchange a product or return it.

Products may be returned for a refund within 14 days of purchase.

Please contact us at Evamma@evammaretailstore.net, and we will coordinate the return and replacement process with you.

Custom or personalized products may not be returned unless they are damaged or defective.

Products not returned in like-new condition may be subject to an adjustment in the applicable refund amount for wear and tear.

Products not returned in their original packaging, if applicable, may be subject to an adjustment in the applicable refund amount for repackaging.

  1. The customer will not pay for shipping for a non-warranty return or exchange.
     

d. Here are specific return policies for other items:

  • New or unused items returned in their original package get a full refund or an exchange.

  • Refunds are given via the original payment method.

  • All products on sale are not returnable

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